Information Collection

• Contact Information: Your name, email address, phone number, and physical address, which are used to communicate with you regarding appointments, service updates, and promotions.
• Service Preferences: Details about the beauty services you request, such as preferred makeup styles, skincare concerns, hair length and type, and nail art designs. This information helps us customize our services to meet your specific needs.
• Payment Information: When you book a service or purchase products from us, we collect payment details, including credit card information or other payment method data. This information is securely processed through trusted payment gateways and is never stored on our servers.
• Health and Allergen Information: To ensure your safety during services, we may ask about any known allergies, skin conditions, or medical history relevant to the beauty treatments you receive. This information is kept confidential and used solely for the purpose of providing appropriate services.
• Website Usage Data: We also collect non-personal information about your interactions with our website, such as the pages you visit, the time spent on each page, and your browser and device information. This data helps us analyze website performance and improve user experience.

Information Use

• Service Provision: We use your personal information to schedule, confirm, and deliver the beauty services you have booked. This includes sending appointment reminders, providing service details, and following up after services to ensure your satisfaction.
• Customer Communication: With your consent, we may use your contact information to send you marketing communications, including newsletters, special offers, and announcements about new services or products. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Service Improvement: Analyzing the information we collect helps us understand your preferences and needs better, allowing us to improve our services, develop new offerings, and enhance the overall customer experience.
• Legal Compliance: We may use and disclose your personal information as required by law, such as to respond to subpoenas, court orders, or other legal requests, or to protect our rights, property, and the safety of our customers and employees.

Information Sharing

• Service Providers: We work with trusted third-party service providers, such as payment processors, email marketing platforms, and website hosting companies, to help us operate our business and provide services to you. These service providers are contractually obligated to protect your personal information and use it only for the purposes for which it was shared.
• Business Partners: In some cases, we may collaborate with business partners to offer joint promotions, events, or services. If we share your personal information with a business partner, we will ensure that they also comply with strict privacy and security standards.
• Legal Authorities: We may disclose your personal information to law enforcement agencies, regulatory authorities, or other legal entities if required by law or in good faith belief that such disclosure is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud or other illegal activities.

Data Security

• Encryption: We use industry-standard encryption technologies to protect the transmission of your personal information, such as when you enter payment details on our website.
• Secure Servers: Our website and servers are hosted on secure platforms that are protected by firewalls and other security measures to prevent unauthorized access.
• Access Controls: We limit access to your personal information to only those employees, contractors, and service providers who need it to perform their job functions, and we require them to sign confidentiality agreements.
• Regular Audits: We conduct regular security audits and reviews of our systems and processes to identify and address any potential security vulnerabilities.

Your Rights

• Access: You have the right to request access to the personal information we hold about you, including the right to obtain a copy of your information in a commonly used electronic format.
• Correction: If you believe that any of your personal information we hold is inaccurate or incomplete, you have the right to request that we correct or update it.
• Deletion: In certain circumstances, you have the right to request that we delete your personal information. However, please note that we may be required by law to retain some information for a certain period of time.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain situations, such as when you contest the accuracy of the information or when we no longer need it for the original purpose of collection.
• Data Portability: You have the right to request that we transfer your personal information to another data controller in a structured, commonly used, and machine-readable format, where technically feasible.
• Withdrawal of Consent: If you have given us consent to process your personal information, you have the right to withdraw that consent at any time. However, please note that if you withdraw your consent, it may affect our ability to provide certain services or products to you.

Cookies and Similar Technologies

• Necessary Cookies: These cookies are essential for the operation of our website and are required to provide you with the services you have requested. For example, necessary cookies are used to manage your shopping cart, process payments, and authenticate your identity.
• Functional Cookies: These cookies are used to enhance the functionality of our website, such as remembering your language preferences, display settings, and other customization options.
• Analytical Cookies: These cookies are used to collect information about how you use our website, such as which pages you visit, how long you stay on each page, and which links you click. This information helps us analyze website performance, identify areas for improvement, and make data-driven decisions to enhance the user experience.
• Marketing Cookies: These cookies are used to track your online activity and display targeted advertisements to you on other websites. We may use third-party advertising partners to serve these cookies and manage our advertising campaigns.

Changes to this Privacy Policy